Lincoln XW1Z-17K707-AA Glass Assembly - Rear View Outer Mirror

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Remove the door trim panel and water-shield to access the electrical connector for the mirror, on 1997 and later models. For cable-operated mirrors, detach the control lever from the instrument panel or door and connect a string or thin wire to the control cable. Take away any holding clips, screws, and the mirror. Pull out the control cable from this door. The mirror screws are reachable from the outside on some models. Tie down the string or wire to the control end of new cable/mirror assembly, fix back this mirror with screws in place, and secure a cable. For electric mirrors, disconnect the cable from the negative battery terminal. Pry off the mirror access hole cover, remove the nuts, detach it from a door, and unplug an electrical connector. These actions are performed in reverse order during the installation.

If you can hear the motors running but the mirror glass doesn't move, you should remove and disassemble the mirror to locate the problem with the drive mechanism inside the mirror.